Tuesday, April 30, 2013

Bayt.com Jobs: After Sales Engineer (Doors and Docks) | FAMCO - Linde | Abu Dhabi - Al Futtaim Group

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After Sales Engineer (Doors and Docks) | FAMCO - Linde | Abu Dhabi - Al Futtaim Group
May 1st 2013, 06:46

About the Business:

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

About the Job:

Reporting to the Regional After Sales Manager, responsible for the territory After Market business of the SHS departments. Promoting sales of spare parts, service through workshops and the sale of Service Agreements. Estimating the correct business potential in the market is key to this position.

Your role and responsibilities will cover the following;
*
Communication and negotiation with internal (Mainly w/shop & spare parts support and contracts" CSS" department) and external customers across the assigned territory with regards to after sales issues.
*
Ability to understand customer requirements and deliver aftermarket products of the highest quality meeting the exact application, thereby setting industry standards, ensuring customer delight and developing a loyal customer base.
*
Secure payment terms and ensures timely collection of money thereby minimizing the company's risk and financial hassles.
*
Become the focal point of contact between the customers and Famco After Market Arms and continuously bridge any unexpected gaps in this relation to streamline the business flow

Job Details

Date Posted: 2013-05-01
Job Location: United Arab Emirates
Job Role: Engineering
Company Industry: Engineering

Preferred Candidate

Career Level: Mid Career

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