Dimensions: This is a fantastic opportunity to enhance your career. You will provide a professional and effective supervisory service across the janitorial and housekeeping soft services This is a key role and will have a significant impact on the image and reputation of the project. The role will cover Cleaning, Pest Control, and any other non-technical activities delivered as part of the service offering.
Principle Accountabilities:
• Monitoring the daily activities of team. Ensure optimal use of manpower and resources including service providers and their staff.
• To respond in a prompt and efficient manner to all reactive issues and call centre requests.
• Report to Facilities Manager on work progress and issues on a daily basis.
• Compile daily inspection checklist to monitor standard of work and completion to the schedule.
• Coordinate with other teams.
• Administration and clerical responsibilities as required by job.
• Display a sound knowledge of all soft service activities.
Communication & Team Work:
• Strong teamwork ethic and promotion of customer service excellence.
• Good level of interpersonal and communication skills. Able to express ideas at all levels. Good telephone skills
• Customer focused
• Flexibility to work outside normal hours to achieve objectives, if required.
• Carry out orientation and familiarization with new starters.
• Collaborative style. Fosters and develops beneficial partnerships.
Leadership and Management:
• Encourage all staff to respect the chain of command.
• Adopt a caring attitude in all dealings with staff.
• Ownership of issues. Seeks equitable and creative solutions to problems. Manages by example.
• Fostering a working environment that encourages a learning culture.
• Excellent time management skills and able work to strict deadlines.
• Needs to display a high level of self motivation as will be required to work with minimal supervision.
Procedures and processes:
• Able to implement systems and processes and to pro-actively seek to resolve problems.
• Effective organizer able to plan and implement.
Workplace Health and Safety:
• Ensure the provision of a safe and healthy working environment for all personnel.
• Ensures compliance with applicable local laws and regulations, and/or agency rules, standards and guidelines, etc.
• Ensures that all staffs are aware of all of our safety procedures and adhere to them unfailingly
• Ensure that all staff knows the significance of COSHH Regulations and that they adhere to them at all times.
• Ensure that all staff is aware of the need and are trained to use, appropriate protective clothing and equipment.
• Bringing any safety concerns to the attention of the Facilities Manager that they personally cannot manage or bring resolution to
• Ensuring compliance with the Companys Health & Safety Policy and procedures
• Ensure that site equipment is used in accordance with the manufacturer's instructions
• Promptly report any workplace injuries to the Facilities Manager and assist with any internal and external accident investigations.
• Ensure that all staff are aware that adherence to our Health and Safety policies and practices are essential to this role and are a condition of employment.
Job Details
| Date Posted: | 2013-05-10 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Facilities Management |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | Saudi Arabia |
| Degree: | Certification / diploma |
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