Job Description - McAfee IPS/Email Gateway Consultant
Manage McAfee IPS and McAfee Email Gateway Solutions in Enterprise level
Provide proactive support to customers
Analyze logs and resolve issue in timely fashion
Record and document all issues related to the customers
Maintain a friendly, open, approachable, positive attitude
Support of existing services located at customer sites
Coordinating with Vendor /Internal Team /Customer on new installs & changes
Interact with customers, suppliers & Internal teams
On-site set-up & test of software for new installs / changes as required
Participation in internal and external training
Maintain customer communications during the problem resolution
Support any customer visits required as part of sales and support process.
Escalate issues to manager as required
Job Details
Date Posted: | 2013-06-23 |
Job Location: | Riyadh, Saudi Arabia |
Job Role: | Technology/IT |
Company Industry: | Information Technology |
Preferred Candidate
Career Level: | Management |
Gender: | Male |
Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Degree: | Master |
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