Vacancy for Saudi Arabia Location.
KEY JOB DELIVERABLES / ACCOUNTABILITIES
• To meet Store Sales targets on a monthly Basis
• Ensure Optimal Customer Service at all times
• Ensure the Customer Conversion and other Store Indicators meet or exceed the required standards set by the Management
• Ensure Expense budget for own store is managed and that expenditure stays within agreed budgets
• Ensures store administration is completed according to company policy and ISO Standards.
• Ensures the Visual Standards and Guidelines set by the Brand Manager and principles are followed at all times
• Ensure Shrinkage is kept within company standards, through implementation of Controls
• Assist the Store in Charge with the Team Management, in terms of training, development, coaching and discipline where necessary
MAIN JOB RESPONSIBILITIES
Business Acumen
• Monitor Sales performance against last year, last week and budget on a daily and weekly basis and communicate to staff every morning
• Ensure seasonal peaks, troughs and important trading / promotional events are taken account of when preparing staff rosters before sending to Area Managers for approval
Sales and Customer Focus
• Consider the needs of customers at all times
• In the Absence of the Store in Charge, Deals with Customer Complaints or Comments effectively and prevents future occurrences of the issue
• Implements a high standard of customer focus within the store, through continual Coaching and development of the Sales team
• Actively seeks ways to achieve or exceed shop sales targets
• Ensures all members of team have an understanding of figures and targets to
be achieved - Daily / weekly and monthly, through the morning meeting
Team Management and Development
• Ensures store portrays the company image in all aspects of personal presentation and adheres to the Brand dress code as laid out by the Brand
• Assists the Store in Charge with the Training and development of the subordinates as laid out by the Brand and Training Department
• All discipline issues are investigated and reported to the Area Manager for the corrective action to be taken, in the absence of the Store in charge
• Weekly Training occurs in regards to Customer Service and all Brand training and information is cascaded down to the staff
Security and Shinkage
• Ensures security procedures are adhered to throughout the store e.g. Staff bag checks including contract staff
• Maintains a high standard of security awareness, regarding stock and money, within store.
Stock Presentation & Management
• Liaises with Area Operations Manager and the Brand Team to ensure the store has the correct stock levels to maximize sales potential
• Ensures a high standard of visual merchandising through adherence to all Brand Manager and principle instructions and bulletins
• Effectively communicates any changes in stock or store layout to all members of the team
• Maintaining the back store operation and replenishment of the merchandise
Maintenance and Housekeeping
• Ensures Cash Points are operational and in working order at all times, including the Credit Card Machines
• Reports all IT faults immediately to IT Department and completes the log
• Ensures Maintenance issues are dealt with quickly and efficiently
• Reviews the housekeeping undertaken by the cleaners is to the standard and where necessary get the staff to clean as well
Confidentiality
• To maintain strict levels of confidentiality with regards to all areas of the business particularly commercial information and personal details of employees.
Job Details
| Date Posted: | 2013-06-11 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
| Monthly Salary: | US $1,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | India; Philippines |
| Degree: | Certification / diploma |
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